| Key Areas : |
| Customer Service |
| Uniformed Officer |
| Armed Security Officer |
| Greeter Program |
| Special Events |
| Personal Protection |
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| security officers Divisions |
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| Division Objectives : |
To provide our clients with well trained, motivated and professional security officers to assist in the protection of company assets. We are a customer service oriented company dedicated to delivering quality service. We hold our offices to the highest standards in integrity, appearance, and demeanor.
Metro One's senior management team, composed of former retail Loss Prevention vice presidents and directors, understand client expectations and manage accordingly. We take great pride in our ability to respond to clients wishes and concerns with a sense of urgency. |
| Execution of Business Basics: |
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Conduct background checks and drug testing for all prospective officers. |
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All officers are extensively trained, through our in house program, to provide each officer with the tools needed to operate successfully in the field of retail loss prevention i.e. EAS Response and Greeting Customers. |
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Utilization of 'state of the art' integrated scheduling, billing and payroll system for maximum efficiency. |
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Our management team is readily available and responsive to our client's requirements at a moments notice. |
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Conduct client team meetings to keep officers informed, updated and trained. |
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Establish and maintain an open line of communication with the client location managers and loss prevention personnel. |
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